1xbelt Privacy Policy — Your information is completely safe with us

This Privacy Policy 1xbelt's website, mobile application, and all associated services. 1xbelt serves millions of members in Bangladesh and internationally with online betting and gaming services.

By using any 1xbelt service, you agree to this Privacy Policy and consent to your information being used as described herein.

We believe real trust is built on transparency. That's why this policy is written in plain, straightforward language — cutting through legal jargon to tell you exactly what happens with your data.

1xbelt may collect the following information in order to provide its services:

1xbelt uses the data it collects for the following purposes:

• Account Management: During registration, login, and account verification processes.
• Payment Processing: For deposit, withdrawal, and transaction confirmations.
• Service Quality Improvement: To analyze your usage patterns and improve the platform experience.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Contact: To send important updates, security alerts, and account-related messages.
• Legal Compliance: To meet regulatory requirements.
• Personalized Experience: To show you relevant bonuses and offers based on your preferences.

1xbelt never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, or your bank to complete transactions.
• Identity Verification Services: With approved verification agencies as part of the KYC process.
• Legal Obligations: Data may be disclosed in response to a court order or government directive.
• Fraud Prevention: With authorized third parties for the investigation of fraudulent activity.

All third parties with whom data is shared are required to comply with 1xbelt's privacy standards. They may not use this information for any other purpose.

Cookies and similar technologies are used on the 1xbelt website and app for the following purposes:

• Essential Cookies: To maintain your login session and keep the platform running smoothly. Disabling these cookies will affect the site's functionality.
• Functional Cookies: To remember your preferences, such as language, theme, or favorite games.
• Analytics Cookies: To understand which sections of the site receive the most traffic — no individual user is identified.

Cookies can be managed through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

1xbelt follows industry-leading standards to keep your data secure:

• Encryption: All data transmissions are encrypted with TLS 1.3. Sensitive data at rest is protected using AES-256 encryption.
• Access Controls: Only authorized personnel can access data on a need-to-know basis. All access is logged.
• Regular Audits: Third-party security experts conduct regular system audits.
• Two-Factor Verification: Two-factor authentication is available to secure access to your account.
• Data Segregation: Financial data is stored on separate servers from other personal information.
• Incident Response: In the event of a data breach, affected members will be notified within 72 hours.

As a 1xbelt member, you have the following rights:

1xbelt retains your data in accordance with the following policy:

• Account Information: For as long as your account is active, and up to 5 years after closure as required by legal obligations.
• Transaction Records: Generally retained for up to 7 years under financial regulatory requirements.
• Log Files: Security logs are typically retained for up to 90 days.
• Marketing Information: Marketing communications stop immediately once you opt out.

Once legal retention requirements have been met, 1xbelt securely deletes or anonymizes your data.

1xbelt's services are strictly for users aged 18 and above. 1xbelt never knowingly collects or processes personal data from anyone under the age of 18.

• Age verification is in place at the time of registration.
• If a minor is found to have created an account, it will be closed immediately.
• Additional age verification may be requested in cases of suspicion.

1xbelt may update this Privacy Policy when necessary. If changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed about our latest policy.

For any privacy-related questions, concerns, or requests, please contact 1xbelt:

• Email: support@1xbelt.im
• Live Chat: Click the chat button on the website or app
• Response Time: General queries within 24 hours; complex matters within 7 business days.

If your complaint is not resolved to your satisfaction, you have the right to file a complaint with an international data protection authority.