1xbelt FAQ — all your questions answered here

To register, you'll need your full name, an active Bangladeshi mobile number, email address, date of birth, and a strong password. You may also be asked to provide a copy of your National ID for KYC verification later.

No. 1xbelt's policy allows only one account per person. If multiple accounts are found, all of them may be closed and any balances forfeited.

On the login page Click the "Forgot password?" link. An OTP will be sent to your registered mobile number. Verify with the code to create a new password. The code is valid for 10 minutes only.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes and will unlock automatically after that. For an immediate resolution, contact support@1xbelt.im.

KYC (Know Your Customer) verification secures your account and helps prevent fraud. For large withdrawals, you will generally need to submit a copy of your National ID or passport.

To close your account, send an email to support@1xbelt.im. Make sure your account balance is zero before submitting the request. Alternatively, Responsible Gaming page to use the self-exclusion option.

You must be at least 18 years old. This is strictly enforced — minors cannot create an account. Providing false information during age verification will result in permanent account closure.

Log in → Deposit → Select bKash → Enter the amount → Complete the payment to the bKash number. Funds will be credited to your account within seconds. Both bKash Personal and Merchant are supported.

The minimum deposit at 1xbelt is just ৳200. This limit applies to bKash, Nagad, and Rocket. For bank transfers, the minimum is ৳500.

Deposits are usually instant. If yours takes longer than 5 minutes, send a screenshot of the payment to support@1xbelt.im along with the transaction number and time — issues are typically resolved within 15 minutes.

The following deposit methods are available on 1xbelt:

• BKash (Personal & Merchant)
• Nagad
• Rocket
• Bank Transfer (all major banks)

All deposit methods are completely secure.

Daily deposit limits vary by account level. Standard accounts can deposit up to ৳50,000 per day. Higher limits apply for VIP members. Check your Account Settings to see your specific limit.

Send a screenshot of the payment along with the full details to support@1xbelt.im immediately. We will investigate and do our best to help. However, money sent to the wrong number cannot always be recovered — so double-check the number before sending.

1xbelt does not charge any deposit fees. However, bKash or Nagad may apply their own service charges, which are determined by the respective payment provider's policies.

Yes! Go to Account Settings → Responsible Gaming → Deposit Limits to set your own daily, weekly, or monthly limit. It's an important tool for responsible betting.

bKash and Nagad transfers typically arrive within 15–30 minutes. Rocket may take 30–60 minutes. Bank transfers take 1–3 business days. Requests made after 10 PM may be processed the following morning.

Minimum withdrawal for bKash & Nagad ৳300. The minimum for bank transfers is ৳1,000. Having your KYC verification completed before requesting a withdrawal speeds up the process.

"Processing" means our team is verifying your withdrawal request. This is usually completed within 15 minutes. If it takes longer than 1 hour, contact us via live chat or email support@1xbelt.im with your transaction ID.

A withdrawal may be declined for the following reasons: incomplete KYC verification, unmet bonus wagering requirements, unusual account activity, or incorrect payment details. Contact support to find out the exact reason.

1xbelt charges no withdrawal fees. However, bKash or your bank may apply their standard transfer charges. Your first withdrawal each month is completely free.

Standard accounts can withdraw up to ৳1,00,000 per day. VIP members have higher limits. KYC verification is mandatory for large withdrawal amounts.

To withdraw bonus funds, you must meet the required wagering conditions. Typically, you need to place bets totalling 5x the bonus amount before it becomes withdrawable. Conditions vary by bonus — Terms & Conditions View.

1xbelt offers betting on cricket, football, tennis, basketball, kabaddi, and 30+ other sports. All major tournaments are covered, including BPL, IPL, T20 World Cup, and EPL. Sports Betting page View.

Yes! 1xbelt offers live betting. You can place bets at real-time odds on matches already in progress. Use the live scoreboard and statistics to make smarter betting decisions.

The minimum bet on 1xbelt is just ৳10. This gives new members a risk-free way to get started. Maximum bet limits vary by sport and tournament.

In some cases, you can cancel a bet before the match kicks off. During live events, use the "Cash Out" feature to secure a portion of your winnings early. Cash Out is not available on all markets.

1xbelt offers hundreds of games including Live Baccarat, Roulette, Blackjack, Poker, slots, and Live Casino titles — with the option to play in real time against live dealers. Games Page View.

If a match is cancelled or abandoned, your full stake is refunded. The amount is credited back to your account automatically — usually within 24 hours.

Odds are a numerical expression of winning probability. For example, odds of 2.50 mean a ৳100 bet returns ৳250 (including your original ৳100 stake). Higher odds mean a bigger potential payout but a lower chance of winning. 1xbelt displays odds in Decimal format.

Yes! 1xbelt supports parlay betting — combining multiple events into a single bet. Win all of them and you take home a big reward. Keep in mind, one loss means the entire bet is lost, so play wisely.

Registration After registering, get a 100% bonus on your first deposit — up to ৳10,000. Make sure the bonus option is enabled at the time of deposit. A 5x wagering requirement must be met before withdrawing the bonus.

Wagering means placing bets equal to a specified multiple of your bonus amount. For example, a ৳100 bonus with 5x wagering means you must place ৳500 in total bets before the bonus can be withdrawn. You cannot withdraw bonus funds until this requirement is met.

If you place a qualifying amount of bets each day, a portion of your net losses will be returned as cashback the following day. Your cashback rate depends on your VIP level and daily turnover.

Yes! Join 1xbelt's referral program. When a friend registers using your referral link and makes their first deposit, you earn a bonus. Visit the promotions page for full details on referral bonuses.

Expired bonuses are cancelled automatically and cannot be withdrawn if the wagering requirements have not been met. The welcome bonus is valid for 30 days, so start using it right after registration.

Enter your code in the "Promo Code" field on the registration form. If you've already registered, go to Account → Promotions → Redeem Promo Code.

Yes! 1xbelt regularly offers free bets — around major tournaments, on your birthday, and for special occasions. Check the Promotions section regularly and keep push notifications enabled.

download page Go to the page and download the Android or iOS version for your device. The app is free. To install the APK directly on Android, you will need to enable "Unknown Sources".

First, close the app and reopen it. If the issue persists, uninstall the app and reinstall the latest version from scratch. Make sure your internet connection is stable. If the problem continues, contact support.

You'll receive an automatic update notification whenever a new version is available when you open the app. Or Download Page to download and install the latest version. There's no need to delete the old version first.

Both offer the same core features. However, the app supports push notifications, faster loading, fingerprint login, and offline score viewing. For mobile betting, the app is the better choice.

Go to App Settings → Notifications to individually enable or disable bonus alerts, match reminders, and result notifications. You can also manage these from your phone's system settings.

Android 5.0 (Lollipop) or higher is required for Android, and iOS 11 or above for iOS. If you're on an older device, visit 1xbelt.im from any mobile browser — the mobile-optimised website works just as well.

Yes. 1xbelt uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. For more details, Privacy Policy Read.

Change your password immediately, log out of all devices, and email support@1xbelt.im with full details. We will temporarily lock the account and launch an investigation.

Yes! Go to Account Settings → Security → Two-Step Verification and enable it. You'll receive a one-time OTP on your mobile each time you log in, making your account significantly more secure.

1xbelt will never ask for your password or OTP by phone, email, or message. Anyone who does is attempting fraud. Report it immediately to support@1xbelt.im.

1xbelt's Responsible Gaming This page has full details on self-exclusion, deposit limits, and professional support. If you feel you have a problem, don't wait — contact support right away.

Yes. Under GDPR policy, you can request deletion of your personal data by emailing support@1xbelt.im. Please note that certain information may be retained due to legal and regulatory obligations.